FAQ

Materials

We strive to use the finest quality materials in the industry to craft each Seoul Little piece so that your jewelry can be worn daily and treasured. 14k gold/rose gold filled, sterling silver, 24k gold, 18k rose gold and surgical steel are the primary materials in the Seoul Little collection. And for our MAIVE by Seoul Little line we use 18k gold and rose gold plated materials. We are extremely proud of our tried and tested plating process using the thickest layer of beautifully rich gold to ensure your jewelry stays golden.

All jewelry is hypoallergenic. Made with love in Los Angeles, CA.

 

 

Jewelry Care

Clean all pieces with a soft dry cloth to remove any sweat or chemicals such as hair spray or perfume. Avoiding contact with water will ensure your jewelry stays shiny and beautiful. After use, place the jewelry in mini sealable plastic bags or in a jewelry box.

 

 

Packaging

All jewelry is packaged on Seoul Little's signature white branded cards in beautiful clear acrylic boxes. Our MAIVE by Seoul Little line is packaged in our signature white branded boxes. 

 

 

Checkout, International Orders, Taxes

All prices at check out are in US Dollars. Please note if you are an international customer, your final total will be based on your country's conversion rates and reflected on your credit card. If shipping within or to California a 9% CA state tax will be applied. 

 

 

Shipping

Since all jewelry is handmade to order please allow approximately 5-10 business days for production in addition to delivery times. Shipping will take approximately 3-4 business days within the US and 2-4 weeks for international shipments. All orders are shipped from Los Angeles, California via USPS. Any custom duty and tax are the responsibility of the recipient and not covered in the shipping costs. Please check with your local post office or customs agency for more information on rules and fees that may apply to your country. 

 

 

Cancellations, Returns & Exchanges 

Cancellations or any changes to your order must be made in writing within 24 hours of placing the order. Please email hello@seoullittle.com. Any jewelry started in production cannot be cancelled or changed. 

All of our jewelry is handmade to order especially for you, therefore ALL SALES ARE FINAL. And because of hygienic reasons we are unable to exchange or accept returns. If you have any problems with your order, please contact us within 48 hours. We will try our best to resolve any issues.